Privacy Policy – Narrow Escape
Effective Date: January 2026
Website: www.narrrowescape.com
At Narrow Escape, we respect your privacy and your trust. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website, purchase our products, subscribe to our mailing list, or interact with us in any way.
By using this website, you agree to the practices described in this policy.
1. Who We Are
Narrow Escape is a philosophical, spiritual, and creative platform offering books, digital content, art, audio, and related products. We serve users locally in Zimbabwe and globally.
If you have any questions about this policy, you can contact us at:
Email: admin@narrrowescape.com
Phone: +263 77 886 5718
2. Information We Collect
We collect information to provide you with relevant content, process orders, and enhance your overall experience.
2.1 Information You Provide Directly
When you:
- Place an order
- Create an account (if enabled)
- Subscribe to a newsletter
- Fill in a contact form
- Make a donation or payment
- Communicate with us
You may provide:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Any message or content you voluntarily submit
2.2 Payment Information
We do not store your card or mobile money details.
Payments are processed securely through trusted third-party payment providers, including but not limited to:
- Paynow (EcoCash, OneMoney, Telecash, InnBucks, Zimswitch)
- Visa / Mastercard
- PayPal or Stripe (for international payments)
These providers handle your payment information in accordance with their own privacy and security policies.
2.3 Automatically Collected Information
When you browse the site, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
This data helps us understand how visitors use the site and improve performance.
3. Cookies & Tracking Technologies
Narrow Escape uses cookies and similar technologies to enhance user experience.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart sessions
- Analyze website traffic
- Improve functionality and performance
You can disable cookies in your browser settings, but some features of the site may not function properly as a result.
4. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Deliver digital downloads
- Send order confirmations and receipts
- Respond to inquiries and support requests
- Send newsletters and updates (only if you opt in)
- Improve website functionality and content
- Prevent fraud and unauthorized access
- Comply with legal obligations
We do not sell or rent your personal information.
5. Email Communications
If you subscribe to our mailing list:
- You may receive updates, releases, reflections, and offers
- You can unsubscribe at any time using the link in our emails
Transactional emails (order confirmations, download links) are essential and cannot be opted out of while using our services.
6. Sharing Your Information
We only share your data when necessary and responsibly.
Your information may be shared with:
- Payment processors (to complete transactions)
- Email marketing services (only if subscribed)
- Hosting providers and technical services
- Legal authorities, if required by law
All third parties are expected to handle your data securely.
7. International Visitors
Narrow Escape is based in Zimbabwe but serves users worldwide.
By using this website, you consent to the transfer, processing, and storage of your information across international borders in accordance with this policy.
8. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- SSL encryption
- Secure servers
- Limited access to sensitive data
However, no method of transmission over the internet is 100% secure. You share information at your own risk.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide services
- Comply with legal and accounting obligations
- Resolve disputes
You may request deletion of your data, subject to legal requirements.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request the deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, contact us at admin@narrrowescape.com.
11. Children’s Privacy
Narrow Escape does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information, please contact us so we can remove it.
12. Third-Party Links
Our website may contain links to external websites or platforms.
We are not responsible for the privacy practices or content of those third-party sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website constitutes acceptance of any updates.
14. Contact Us
If you have questions, concerns, or requests regarding your privacy:
Email: admin@narrrowescape.com
Phone: +263 77 886 5718
Final Note
This website is not built on extraction – it is built on intention.
Your data is treated with respect, restraint, and responsibility.
Escape the noise.
Choose the narrow road.